Enterprise Account Manager - Hospitality

About the Role:

• You will serve as the primary point of contact for enterprise hospitality and event clients, managing staffing planning, shift fulfillment, and labor strategy.
• You will build and maintain strong, long-lasting relationships with regional event directors, GMs, and VP-level operations leaders.
• You will develop a deep understanding of each client’s operational environment to proactively meet workforce needs.

Key Responsibilities:

• Lead account relationships and ensure timely fulfillment of shifts in line with strict SLAs and worker reliability metrics.
• Drive contract growth and retention, identifying upsell and expansion opportunities across regional event sites and venue networks.
• Communicate progress of workforce initiatives clearly to internal teams and enterprise client executives.

Qualifications:

• 5-10 years of experience as an Account Manager in contract food service, event management, or hospitality workforce solutions.
• Deep understanding of large-scale catering, stadium operations, and corporate dining logistics.
• Proven track record of delivering client-focused solutions and hitting revenue growth targets.

Benefits:

• Competitive base salary plus commission with clear OTE upside.
• Equity in a high-growth, venture-backed startup.
• Medical, dental, and vision coverage, flexible time off, 401(k) with employer match, and WFH stipend.