Provide technical support in the form of troubleshooting on site or via phone.
Perform installation, startup, and commissioning of various products.
Test and troubleshoot system functions and train customers in operation and maintenance.
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
Sell safety and productive retrofits, components, modernization and new equipment to existing customers.
Prepare price estimates for service work using established tools and guidelines.
Maintain personal contact with all existing accounts and prepare monthly reports.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. With 16,000+ professionals across 50 countries, they are committed to ensuring all employees and job applicants are treated fairly and free from discrimination.
Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites
Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed
Deliver real-time feedback and field insights to engineering and product development teams
Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction. They have subsidiaries in 103 countries around the world and approximately 33,000 employees.
Provide on-site service including preventive maintenance, calibration, installation, and training.
Manage inventory, trip planning, and administrative tasks related to service functions.
Troubleshoot, repair, and calibrate instruments at customer sites within the assigned region.
Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments. They are a highly diverse, dynamic, and financially sound company that has grown every year since its start in 1986.
Carrying out repair, maintenance and qualification work on in vitro diagnostic equipment at the customer’s premises.
Providing technical support to customers via telephone or remote maintenance.
Travel within Germany and, in exceptional cases, worldwide.
Bruker enables scientists and engineers to make post-genomic discoveries and develop applications that improve human life quality. They offer differentiated life science and diagnostics systems, with locations globally and Hain Lifescience as part of the Bruker technology group since 2018.
Responsible for the installation, support, troubleshooting, repair, and maintenance of all our products.
Ensure that all service agreements and warranty obligations are met and surpassed, while consistently exceeding customer expectations.
Provide technical expertise, resolving issues, and delivering outstanding support to valued customers.
Intuitive believes that minimally invasive care is life-enhancing care. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team.
Understand and comply with all department and company policies
Provide technical support to end-users and other Intuitive employees
Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Perform timely preventative maintenance of medical equipment.
Troubleshoot, service repairs and installations.
Maintain customer relationships and ensure timely communication.
GE HealthCare partners with customers, providing medical technology, devices, and care solutions. They strive for a world where healthcare has no limits and offer a collaborative and supportive culture.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Install, support, troubleshoot, repair, and maintain all Intuitive products in their assigned territory ensuring all service agreements and warranty obligations are fulfilled.
Expertise in electro-mechanical systems, specialized training, as well as excellent customer service and communication skills are required.
Perform scheduled maintenance, troubleshoot, diagnose, and repair all Intuitive products, coordinate and perform system and hardware delivery and installation.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints through ingenuity and intelligent technology. They are a pioneer and leading company in the field of robotic-assisted surgery striving to foster an inclusive and diverse team.