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About the Role:
- Support a diverse portfolio of SMB customers and drive strong outcomes across adoption and retention.
- Act as a trusted advisor to stakeholders in Legal Ops, Finance, and IT.
Key Responsibilities:
- Monitor customer health and usage trends to proactively address risk and opportunity.
- Collaborate with Implementation, Support, Marketing, Product, and Account Management teams.
- Develop product expertise and guide customers to maximize value of Onit's solutions.
Benefits & Perks:
- Comprehensive medical, dental, and vision coverage with HSA options.
- 401(k) matching, flexible PTO, and paid company holidays.
- Paid leave for birth parents, non-birth parents, and caregivers.
Onit
Onit is a legal technology company that builds AI-powered platforms for enterprise legal management, matter management, spend management, and contract lifecycle processes. The culture is innovative and fast-paced, focused on modernizing legal operations with bold thinkers and builders.