Customer Success Manager (Scaled Portfolio)

Newsela

Remote regions

US

Salary range

$65,000–$75,000/yr

Benefits

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Responsibilities:

  • Own a portfolio of 150–300 customers
  • Lead renewal strategy and execution
  • Identify and drive expansion opportunities in partnership with Sales

Required Skills:

  • Experience managing a large portfolio of accounts
  • Strong prioritization skills
  • Experience with Salesforce, Gainsight or similar tools

Benefits:

  • Comprehensive medical benefits
  • Inclusive benefits to support families
  • Flexible PTO plus 10 company holidays plus winter break

Newsela

Newsela delivers authentic, real-world content from trusted sources, tailoring it for K-12 classrooms. They offer texts at five reading levels, ensuring accessibility for all learners, and serve over 3.3 million teachers and 40 million students with personalized content.

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