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Key Functions:
- Prospect onboarding and scheduling Introductory Sessions for open inquiries.
- Develop and implement communication processes for social media inquiries.
- Assist active members with customer service needs and facilitate communication between members, studios, and Regional Managers.
Description of Duties:
- Prospect Onboarding: Receive prospect outreach by call, text, or email; respond in a timely manner to schedule Introductory Sessions.
- Member Services: Manage active member communications with efficient response times.
- Social Media: Oversee responses for FastFit and The Perfect Workout on platforms like Facebook, Instagram, and YouTube.
FastFit
FastFit is a fitness company that manages prospect onboarding and customer service for its brands including The Perfect Workout. The company is hiring a temporary, part-time remote coordinator to join its Acquisitions Support Center team.