Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.
Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.
Moderate and manage communities across all social media accounts (Instagram, TikTok, Facebook, YouTube).
Respond to comments, messages, and feedback with empathy and sound judgment.
Work independently on a shift schedule, including weekends and holidays.
The Quality Group (TQG) is a provider of sports nutrition products through its brands ESN and More Nutrition. With over 1,200 employees, the company fosters a culture of team spirit, ownership, and innovation, empowering employees to shape the future of nutrition.
Handle inbound calls in a high-volume environment supporting SLA objectives.
Provide high quality service and support to callers, efficiently meeting their needs from start to finish.
Collaborate across departments with clinical and non-clinical colleagues to ensure seamless care and positive member outcomes.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. With expertise, scale, compassion, and vision, the company sets the industry standard and employs a mission-driven team committed to helping patients live their best lives.
Lead daily operations of a Member Support team across chat, phone, email, and SMS.
Coach and develop agents through quality monitoring and weekly coaching sessions.
Handle escalated member cases and collaborate with internal teams to improve processes.
OneImaging offers a concierge radiology service with a network of over 5,000 vetted providers across 48 states, reducing imaging costs by 60-80%. The company aims to provide fair pricing and eliminate surprise bills for patients and payers.
Build trusted relationships with families to guide them through the enrollment process.
Proactively communicate via phone, text, and email to address questions and concerns.
Meet enrollment goals while delivering exceptional service and maintaining high responsiveness.
Learning Network is a growing, innovative educational services company that helps families find the right schools for their children. The company fosters a culture of service, accountability, and community, with employees committed to white-glove service.
Assist 1099 service partners with onboarding, account management, scheduling, and payment questions.
Monitor service dashboards and proactively reach out for real-time support via phone, email, and text.
Troubleshoot technical problems, cross-reference internal data, and escalate operational issues to warehouse teams.
Fetch is a venture-backed company redefining multifamily living through package delivery, valet trash, Fetch Market, and storage solutions. Operating nationwide with rapid growth ahead, the company combines logistics, technology, and hospitality to shape the future of multifamily living.
Provide exceptional customer service and build rapport with patients.
Serve as the new patient scheduling liaison for 16 clinics and telehealth visits across 20+ states.
Manage and schedule new patient appointments and promptly respond to patient inquiries.
Aligned Modern Health is changing the face of healthcare with a holistic, multi-disciplinary model offering evidence-based solutions. The company has 16 clinics across Chicago and suburbs, provides telehealth services in over 20 states, and prides itself on outstanding clinical outcomes and a five-star patient experience.
Lead a team of Member Support Representatives, providing coaching, feedback, and performance reviews.
Monitor team performance against metrics and identify coaching opportunities.
Serve as the first point of escalation for member issues and partner with cross-functional teams.
Foodsmart is a Foodcare platform that delivers nutrition-driven healthcare. It serves over 3 million members and recently secured a $200 million investment to expand its reach.
Manage a portfolio of customer support cases at various stages of the relocation or replacement journey.
Provide timely, friendly, and high-quality support to customers via email or phone.
Lead and track complex product and cross-team initiatives, keeping stakeholders informed.
Flock Safety builds technology to reduce crime and protect privacy by partnering with cities, businesses, schools, and neighborhoods. With over $1B in funding and an $8.3B valuation, they are a high-performance team united by urgency, ownership, and meaningful impact.
Serve as a day-to-day support contact for a large portfolio of agencies, delivering guidance through Intercom and other channels.
Proactively engage customers post-launch to reinforce platform best practices, drive adoption, and support successful usage.
Monitor customer performance and usage signals to identify churn risk early and prioritize outreach.
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. Named one of Ad Age's Best Places To Work in 2025 and one of Fast Company's Most Innovative Companies in 2023, the company has a people-first culture defined by trust, ambition, quality, and compassionate leadership.
Provide execution and administrative support including creating presentations, processing invoices, and managing scheduling.
Support people operations including onboarding, offboarding, performance management, and HR processes.
Offer ad hoc team support by proactively resolving issues and maintaining a positive, solutions-oriented attitude.
Superbolt is an award-winning, direct-to-consumer agency headquartered in New York City, specializing in unlocking long-term growth for brands that matter. We're a multidisciplinary team of growth experts, data strategists, and creatives who move fast and care deeply about doing things well.
Handle inbound and outbound calls from Westgate Resort owners to assist with reservations and account inquiries.
Educate owners on timeshare usage rights, process external exchange requests, and offer travel protection.
Maintain accurate documentation and meet quality and performance expectations while using multiple systems.
Westgate Resorts is the largest privately held timeshare company in the world, operating 60+ resorts in top destinations. With 9,000 team members, it offers a supportive and rewarding workplace recognized as a Best Company to Work For.
Facilitate client onboarding, training, and support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Cloudbeds builds a unified platform for hospitality, powering properties across 150 countries. With over 650 employees in 40+ countries, they are a diverse, remote-first team focused on AI-driven innovation.
Support coordination and day-to-day operations across Well-Being Works Better initiatives, including program trackers and deliverables.
Assist in planning and execution of peer learning sessions, including logistics, communications, and materials preparation.
Support coordination of pilot program activities, including employer engagement, webinars, and session logistics.
Since 1924, the American Heart Association has cut cardiovascular disease deaths in half and drives breakthroughs in science, policy, and care. As a large non-profit, we foster a culture of work-life harmonization and provide extensive resources like Heart University for employee growth.
Respond to new inquiries from Facebook and Google Ads via phone, SMS, WhatsApp, and email.
Book free introductory guitar lessons and manage CRM records in GoHighLevel.
Track lead progression, generate weekly reports, and re-engage former students.
20four7VA is a company that connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer remote services and support a community of contractors with training, guidance, and various open roles.
Respond to member and staff inquiries via the centralized ticketing system with timely, accurate support.
Process a variety of membership, childcare, and program transactions across YMCA operating systems.
Complete audits of account data and escalate issues to ensure data integrity and SLA adherence.
YMCA of the USA is a nonprofit organization that strengthens communities through youth development, healthy living, and social responsibility. It operates remotely with a culture centered on caring, honesty, respect, and responsibility, and serves a wide network of YMCA associations nationwide.
Manage Adaptyv's day-to-day social presence on X and LinkedIn, including product updates, customer wins, and reactive posts.
Run the Proteinbase community, including newsletter, competition updates, and the Slack for participants.
Own participant-facing side of open competitions and hackathons, from applicant communication to event recaps.
Adaptyv is building an automated lab that lets AI agents run biology experiments, entering the era of agentic science. They are one of the fastest growing biotech companies, trusted by leading biopharmas and frontier AI labs.
You'll make 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through the intake process with efficiency and warmth.
You'll own the member relationship from first outreach through handoff to the Care team, persuading undecided members with clear articulation of Leap's value.
You'll partner closely with Care Guides, Member Growth, and Care Operations, while having a real voice in how this function evolves as we grow.
Leap is a fast-growing benefits solutions company that is redefining employer specialty pharmacy by eliminating hidden markups and expanding access to high-quality infusion care. We partner with Fortune 500 companies and leading TPAs, and we're building an outlier team focused on real impact, energy, and commitment.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Document all interactions accurately and manage cases within company systems.
Escalate complex issues and collaborate with teams to ensure timely resolution.
Five Star Solutions provides customer service and support solutions. The company values diversity and is committed to a professional, diverse workforce, hiring the best available people.
Assist the sales team with sourcing apartment availability and coordinating housing options for client requests.
Serve as the primary point of contact for resident and client inquiries, responding promptly via phone and email.
Coordinate maintenance requests, track service issues to completion, and support cross-functional communication between Sales and Operations.
Handoff provides corporate housing operations support, coordinating between sales teams, multifamily communities, and clients to deliver exceptional customer experiences. The company values proactive, detail-oriented individuals and fosters a fast-paced, collaborative remote culture.