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About the Role:
- Provide remote administrative support to VA medical facility operations.
- Schedule must be flexible between 8am–5pm or 10am–6pm facility time zone.
- Must reside in Etowah County, AL.
Key Responsibilities:
- Schedule, cancel, and reschedule patient appointments per VA guidelines.
- Answer inbound calls and route patient inquiries to clinical staff.
- Enter and maintain accurate records in electronic health record systems.
Minimum Qualifications:
- Minimum 1 year administrative/clerical experience in healthcare or related field.
- Reliable high-speed internet and private, HIPAA-compliant workspace.
- Ability to pass federal background check.
Compensation & Benefits:
- $15.70/hr plus $5.09/hr employer-paid Health & Wellness contribution.
- Full benefits package including PTO and sick leave.
- Benefits can be applied to health coverage or 401(k).
Aptive Resources
Aptive Resources provides healthcare staffing and program support to Veterans Health Administration facilities across the U.S. through the Integrated Critical Staffing Program. It is a certified Service-Disabled, Veteran-Owned Small Business joint venture with a mission-focused, results-driven approach.