Technical Account Manager

Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with strategic customers to help them turn their process orchestration vision into measurable business value. You’ll be "in the boat together" with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. You will serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey and guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success. You will also foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale and spend time on-site with accounts for key milestone interactions.