Support a diverse portfolio of customers and drive strong customer outcomes across adoption, engagement, and long-term success.
Play a critical part in delivering value by combining customer engagement, data-driven insights, and cross-functional collaboration.
Work closely with customers and internal teams to ensure a seamless experience while helping customers maximize the value of Onit’s solutions.

Required Qualifications:

Bachelor’s degree or equivalent professional experience.
2+ years of experience in Customer Success, Account Management, or Implementation.
Experience in a SaaS or technology environment.

Benefits & Perks:

Health Coverage Choices: Three medical plan options, plus dental and vision
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.

Onit

Onit is redefining the future of legal operations through the power of AI with their cutting-edge platform that streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. They are a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic.

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