Similar Jobs
See allAccount Manager
Instrumentl
US
SaaS
HubSpot
G Suite
Customer Success Operations Manager
Our client
US
SaaS
APIs
Integrations
Customer Success Manager
Onit
US
SaaS
Customer Success
Account Management
Customer Success Associate
Custom Ink
US
Customer Success
Account Management
CRM
Customer Success Manager
Optro
North America
Customer Success
Account Management
SaaS
What you'll get to do:
- Build and foster personal relationships with Instrumentl’s customers
- Take on primary ownership of post-sale onboarding.
- Co-create communication strategies with Customer Enablement Managers
What we're looking for:
- 3+ years of customer facing work experience: ideally, you’ve held a Customer Success or Account Management role in a SaaS environment, managing 300+ accounts.
- Relationship building: you are able to build rapport with ease and manage challenging conversations, especially with customers at the leadership level.
- Tech savviness: you're familiar with tools like G Suite, Zoom, Slack, Intercom and Canva.
Instrumentl
Instrumentl is a mission-driven startup that helps the nonprofit sector drive impact. They are a hypergrowth YC-backed startup with over 5,000 nonprofit clients and are building the future of fundraising automation. They are cash flow positive and doubling year-over-year.