Customer Success Associate

Custom Ink

Remote regions

US

Salary range

$53,000–$66,000/yr

Benefits

14w maternity 8w paternity

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What you’ll do:

  • Support onboarding and day-to-day success of a portfolio of customers.
  • Act as a liaison between customers and internal teams.
  • Manage a diverse book of business across industries.

How you’ll be measured:

  • Customer satisfaction and responsiveness.
  • Account expansion and revenue growth.
  • Timely execution of assigned tasks.

How you’ll make a difference:

  • Deliver meaningful and supportive experiences to customers.
  • Help ensure customers see value in their partnership with Custom Ink.
  • Play an essential role in building trust for long-term success.

Custom Ink

Custom Ink is a team of creative individuals who empower their customers to create custom apparel through their website and stores. They are committed to community, empathy, diversity, and equity with 500+ team members across the world and offices in Fairfax, Virginia; Dallas, Texas; and Prague, Czech Republic.

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