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Key Responsibilities:
- Lead managers and supervisors responsible for member enrollment and billing operations.
- Drive achievement of client SLAs, quality metrics, productivity, and financial targets.
- Partner with clients and internal stakeholders to identify operational improvements.
Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
- 7+ years of leadership experience in healthcare operations.
- 3+ years leading managers or senior-level leaders.
Additional Information:
- All information will be kept confidential according to EEO guidelines.
- Employment decisions are made without regard to race, color, religion, sex, or other protected status.
Sutherland
Sutherland leverages artificial intelligence, automation, and cloud engineering to drive digital transformation for iconic brands. With over 200 patents and a focus on human-machine collaboration, the company delivers measurable results through a seamless 'as a service' model.