Solution Consultant - CRM

As a member of the Solutions Consulting team, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements. The SC-CRM will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of CRM on the ServiceNow SaaS platform. The Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions during while achieving quarterly and annual sales objectives for an assigned territory. Support Digital Sales teams in the qualification of customer needs through discovery. Participate across the sales lifecycle on acquiring new customers Provide mentoring and training to peers, colleagues and partners, and demonstrate the product, both standard and tailored to prospects and existing customers. Generate product demo scripts and scenarios and maintain demonstration environment(s). Scope and deliver Proof of Concept/Proof of Value engagements with prospects. Respond to Request for Information/Proposal documents. Stay current on product developments/releases to a level required for demo and POC/POV. In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment. Act as the ServiceNow subject matter expert at executive briefings and marketing events.