Client Operations Associate
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5w PTO
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Your Daily Impact:
- You will act as the voice of Wealthsimple, breaking down complex financial concepts for clients.
- You will own the client journey end-to-end, ensuring their financial goals are met.
- You will work cross-functionally with Product and Operations to improve tools.
Who You Are & What You Bring:
- You have 1–2 years of high-volume customer service experience.
- You have a genuine interest in personal finance and the stock market.
- You are resilient, adaptable, and ready for a rotating schedule in a hyper-growth environment.
The Perks:
- Generous paid time off including vacation and wellness days.
- Comprehensive health benefits and life insurance.
- Access to group savings with employer match and WFH stipend.
Wealthsimple
Wealthsimple is Canada's leading financial innovator, offering a full suite of simple, sophisticated financial products across investing, trading, cryptocurrency, tax filing, spending, and saving. The company serves over 4 million Canadians, holds over $155 billion in assets, and employs over 1,500 people across North America with a hybrid team culture.