Advisory Solution Consultant (ITOM) - US Federal DoD Community

ServiceNow

Remote regions

US

Benefits

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Role:

  • Support the IT Operations Management product sales effort.
  • Address customers’ business issues with domain expertise.
  • Demonstrate technical credibility and convey value.

Responsibilities:

  • Facilitate customer discovery workshops.
  • Demonstrate the solution and align to business value.
  • Gather customer feedback for future product innovation.

Qualifications:

  • Lifelong learner passionate about building trustful business relationships.
  • Great communication and presentation skills including technical and business concepts.
  • Experience driving technical activities in complex organizations.

Preferred Qualifications:

  • Experience with concepts like Public or Private Cloud, Machine Learning, AIOps.
  • Scripting knowledge is a plus.
  • Experience supporting Federal Government Agencies; DoD preferred.

ServiceNow

ServiceNow, founded in 2004, is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations.

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