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Role:
- Support the IT Operations Management product sales effort.
- Address customers’ business issues with domain expertise.
- Demonstrate technical credibility and convey value.
Responsibilities:
- Facilitate customer discovery workshops.
- Demonstrate the solution and align to business value.
- Gather customer feedback for future product innovation.
Qualifications:
- Lifelong learner passionate about building trustful business relationships.
- Great communication and presentation skills including technical and business concepts.
- Experience driving technical activities in complex organizations.
Preferred Qualifications:
- Experience with concepts like Public or Private Cloud, Machine Learning, AIOps.
- Scripting knowledge is a plus.
- Experience supporting Federal Government Agencies; DoD preferred.
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