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You Will:
- Support a world class sales team by solving Salesforce cases and meeting our monthly SLA
- Identify key opportunities for efficiencies within our systems
- Learn supported systems including Salesforce, Leandata, Chili Piper, Revenue.io, Attention, among others
You'd be a great fit if…:
- You have 1+ years of experience supporting Salesforce or a similar enterprise-level application
- You have experience supporting stakeholders in a large-scale sales or service organization (50 - 200 users)
- You have experience managing a ticking system with a high-volume and diversity of requests (1,000 / month).
Compensation and Benefits:
- The expected base pay range for this position is $60,520 - $89,000
- In addition to base salary, this role may be eligible for an equity grant
- Benefits offered include equity compensation, medical, dental, and vision coverage, and a 16-week parental leave.
Headway
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They are a Series D company with over $325m in funding that has grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and have served over 1 million patients.