Utilize active listening and written communication skills to interact with and support patients via phone, chat, and emails.
Manage all care coordination needs, including platform sign up, troubleshooting tech issues, and scheduling appointments.
Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level of care.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.
Developmentally appropriate telephonic and telehealth screening, brief intervention, and referral of members to a mood and/or anxiety specialty treatment provider.
Apply active listening, psychoeducation, and motivational interviewing skills to understand each member’s or family’s needs and provide support as they set goals.
Identify an appropriate level of care, facilitate referral, and coordinate care with Spring Health providers and, when needed, community resources and schools.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies and provide care for 10 million people.
Conduct outbound calls and follow-ups with individuals interested in or referred for substance use disorder treatment.
Engage with clients to assess their needs, provide information about treatment options, and make recommendations for care.
Independently coordinate appointments, referrals, and follow-up care, ensuring a seamless and high-quality care experience for clients.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people.
Conduct brief client assessments during initial calls.
Provide crisis support, facilitate client admissions, referrals, and resource navigation.
Schedule appointments and verify insurance to ensure a seamless client experience.
Kindbridge Behavioral Health is dedicated to transforming mental health care through compassion, innovation, and flexibility. It specializes in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools and is experiencing rapid growth.
Identify and support the emotional needs of those on the fertility journey.
Engage in discussions and educate others using your expertise.
Participate in quality assurance initiatives to drive a safe and compliant experience.
Carrot is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. They are trusted by many of the world’s leading multinational employers, health plans, and health systems.
Provide individual therapy through video sessions to adults with mental health conditions.
Collaborate with clinicians, perform patient assessments, and implement therapeutic interventions.
Maintain clinical documentation and help design therapy services for diverse patient populations.
FOLX Health is the leading health and wellness platform for LGBTQIA+ care, providing end-to-end services virtually and in person. We foster a culture of reliability, transparency, access, and agency, trusting our team to achieve individual goals and prioritizing joyful, affirming healthcare on one's own terms.
Provide timely, empathetic responses to inquiries via phone, live chat, web forms, and other channels.
Complete and update all required efforts in CRM (Salesforce) in real time, capturing referral source and payor details.
Collaborate with Clinical, Finance, and Outreach to resolve barriers to admissions and ensure daily shift coverage.
Lightfully Behavioral Health is a growing leader in mental health treatment, providing high-quality, evidence-based treatment and innovative, compassionate care focused on total wellness. They offer a supportive, mission-driven culture that values authenticity, connection, and integrity.
Deliver evidence-based teletherapy to children and adolescents.
Build strong therapeutic relationships with youth, families, and school partners.
Provide psychoeducation and clinical guidance to parents and caregivers.
Daybreak Health is on a mission to make high-quality mental health care accessible to every young person in California. We embrace diversity and inclusion and are committed to equity and opportunity for all.
Conduct intake assessments and evaluate Member readiness for care
Facilitate virtual individual and group counseling sessions
Maintain timely and accurate documentation in our EMR
Affect is transforming addiction treatment through an innovative, evidence-based digital care model. They specialize in treating substance use disorders including opioid, stimulant, alcohol, and cannabis use disorders, empowering members to build lasting recovery anytime, anywhere.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Lead, mentor, and manage a team of clinical managers and clinicians to deliver mental health support.
Serve as a Subject Matter Expert, collaborating with teams to optimize programs and processes.
Develop strong relationships with customer success partners and other internal stakeholders.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.