Utilize active listening and written communication skills to interact with and support patients via phone, chat, and emails.
Manage all care coordination needs, including platform sign up, troubleshooting tech issues, and scheduling appointments.
Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level of care.
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.
Provide in-the-moment clinical support and connection to appropriate referrals and resources.
Assess for risks and provide crisis support, safety planning, and follow up with high risk members.
Recommend a plan of action based on clinical presentation and coordinate connection to appropriate care and services.
Spring Health's mission is to eliminate every barrier to mental health. They partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people and are valued at $3.3 billion.
Prioritizing tasks and managing a schedule of meeting a high volume of members to conduct introductory video appointments
Upholding our value of moving fast by answering and assisting with questions about our product and providing personalized recommendations for supporting member needs
Demonstrating our value of “walking through walls” to deliver an exceptional customer service experience to our members and escalating concerns or questions appropriately
Maven is the world's largest virtual clinic for women and families, aiming to make healthcare work for everyone. With over 2,000 employers and health plans trusting their platform, Maven offers clinical, emotional, and financial support across various stages of life.
Respond to users via chat, email and calls with clarity, empathy, and expertise
Identify recurring patterns or issues and share insights with Engineering & Product
Collaborate in a public, written-first environment
Beside is creating a seamless layer that passively structures and acts on conversations across mobile, desktop, and live interactions. They believe in extreme ownership, radical transparency, where every team member is empowered to think, build, and lead.
Facilitate 40–50 minute intake calls and brief program check-ins via Zoom
Support participants in our 12-week digital program through secure clinical chat
Collaborate with our multidisciplinary care team and provide feedback to improve our tools and outcomes
Meru Health is a next-generation digital clinic with a mission to make mental health care more accessible, effective, and outcome-driven. Their 12-week evidence-based program combines licensed therapist support with various practices and digital tools.
Provide individual therapy through video sessions to adults with mental health conditions.
Collaborate with clinicians, perform patient assessments, and implement therapeutic interventions.
Maintain clinical documentation and help design therapy services for diverse patient populations.
FOLX Health is the leading health and wellness platform for LGBTQIA+ care, providing end-to-end services virtually and in person. We foster a culture of reliability, transparency, access, and agency, trusting our team to achieve individual goals and prioritizing joyful, affirming healthcare on one's own terms.
Troubleshoot and resolve issues Clients and Therapists raise via Phone and Live Chat.
Assist and educate customers on the Grow Therapy platform, providing great customer service to our Clients and Therapists.
Serve as the customer's go-to resource and passionate advocate, ensuring both Clients and Therapists feel heard and supported throughout their journey with Grow Therapy.
Grow Therapy aims to be the trusted partner for therapists growing their practice, and patients accessing high-quality care. They are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients with over ten thousand therapists.
Provide evidence-based teletherapy to students within our school district partnerships.
Build trusted relationships with students and their families.
Collaborate closely with school counselors and other providers to support student mental health.
Daybreak Health is building a world where every young person has access to the mental health support they need to thrive. As a clinician on our team, you’ll be part of a dedicated, compassionate community of therapists who are passionate about making a real impact.
Assess and implement individualized care strategies.
Collaborate with family and healthcare providers.
Conduct individual counseling and group therapy.
Mindoula Health is focused on providing comprehensive behavioral health services. They foster a family-focused culture, offering valuable experience in both clinical and business aspects of healthcare.
Oversee the clinical work of Associate Therapists.
Provide supervision as they provide telehealth services to the Medicaid community.
Guide and mentor emerging therapists.
Third Space Therapy combines the independence of private practice with the support of a group setting, focused on expanding Medicaid-covered behavioral healthcare. They are eager to recruit experienced Licensed Supervisors who are motivated to oversee the clinical work of Associate Therapists.
Serve as the primary point of contact for psychiatry providers and psychiatric patients.
Respond promptly to patient inquiries, clarifying processes and coordinating follow-up care.
Support providers with prescription refill requests, prior authorizations, and lab orders.
BetterHelp aims to remove barriers to therapy and make mental health care accessible. As the largest online therapy service, their 30,000+ therapists provide affordable and convenient therapy worldwide, and they deeply invest in employee well-being and professional development.
Answer inbound calls with professionalism and customer service.
Assist with appointment scheduling calls and follow up on missed appointments.
Triage calls to determine if it is a request, complaint or grievance, and escalate or resolve.
New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. They have over 50 years of experience. In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and they are proud to hold Mental Health America’s Platinum Bell Seal.
Be a first point of contact and deliver exemplary service to our members and providers through multiple channels including phone, email and live chat
Support members in account set up, enrollment, pharmacy coordination, and booking appointments with providers
Provide first-line technical support and escalate technical and member experience issues following standardized operating procedures
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare accessible for everyone. They provide clinical, emotional, and financial support via their digital platform, serving over 2,000 employers and health plans; they have a flexible and inclusive work environment and have received over 30 workplace and innovation awards.
Make new hygienists feel welcome and answer their questions.
Verify basic credentials and help them complete their profiles.
Share your own temping experience to make them comfortable and excited.
Teero is connecting dental hygienists to the future of temp staffing. Their team includes early employees from Uber, Adyen, Yandex, and Google and they value people who take ownership without making excuses, who constantly raise the bar, and who lead with empathy.