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The Role:

  • You will serve as the first technical point of contact for customers facing implementation or data challenges
  • Investigate logs, analyze data pipelines, review scripts, and debug integrations involving APIs, pixels, and order tracking.
  • Work closely with engineering and data teams, escalate complex issues when needed, and ensure customers receive clear, actionable solutions.

What You’ll Do:

  • Own data quality issues from identification to resolution
  • Escalate reproducible product bugs with detailed technical context
  • Improve documentation to reduce repeat issues and enable self-serve workflows

What They’re Looking For:

  • Strong SQL skills with the ability to analyze production data
  • Working knowledge of JavaScript, and web APIs
  • Experience working directly with customers in a technical capacity

Marketing Intelligence Platform

This company is building an advanced attribution and marketing analytics platform that gives brands a unified, accurate view of ad performance, customer journeys, and revenue impact. The product has strong product-market fit and is scaling quickly.

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