International SOS Government Medical Services supports healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1948, the organization operates in more than 90 countries, delivering medical ass istance and workforce support worldwide.

Apply for This Position

Microsoft 365 Excel Customer Service Performance Management Healthcare Administration

Benefits

Medical
Dental
Vision
Life Insurance
401(k)
PTO
Annual Bonus
long_description
:
Responsibilities: - Lead daily operations by overseeing agent activities and distributing workloads. - Manage team performance through monitoring call handling times and customer satisfaction. - Maintain quality and compliance with healthcare regulations including HIPAA. Qualifications: - High school diploma or GED equivalent with at least 3 years of management experience. - Proficiency in Microsoft 365 including Teams, Excel, and Outlook. - Strong customer service, communication, and problemsolving skills. Benefits: - Comprehensive medical, dental, and ision insurance. - 401k plan and paid time off. - Annual bonus and life insurance.