Ensure seamless communication between IT and other teams.
Help drive the organization's performance and resolution of issues.
Jobgether is a platform connecting job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.
Lead day-to-day ITSM operations, ensuring timely and effective management of incidents, service requests, and problems.
Administer, configure, and support Jira Software, Jira Service Management, and Confluence, including workflows, fields, permissions, schemes, automation rules, and integrations.
Design, build, and deploy automation solutions using Jira Automation, JSM workflow engines, Confluence templates/macros, and related tools.
ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals. They have core values of Integrity, Advocacy, Commitment, Inclusion, and Excellence and their globally recognized certifications provide endorsement of cybersecurity knowledge.
Design, develop, and customize ServiceNow applications.
Automate TPSM and other enterprise processes critical to billing and financial operations.
Monitor and optimize ServiceNow platform performance.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business and employs more than 1,200 people all over the United States.
Act as the first point of contact for users submitting tickets, sending emails, or calling via VOIP/phone.
Perform initial troubleshooting using standardized runbooks and guided questions to resolve common Level 1 issues.
Update and maintain clear documentation and knowledge base articles to improve runbooks and standard operating procedures.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Engage as a primary architect to set technical direction.
Participate in design workshops and development activities.
Support business development and pre-sales activities.
Servos is a ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine). They are a virtual team throughout the United States with headquarters in Virginia and are devoted to doing the right thing for their clients and team by leading with a human-first culture.