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About the Role:
- We are seeking a Program Manager to own and operate a centralized intake process for a fast-moving, cross-functional organization.
- This role sits at the center of how work enters and exits the function, triaging requests and setting intake standards.
- It's a high-visibility, relationship-driven role where success depends on influence and trust-building.
Key Responsibilities:
- Own and operate a single, unified intake point for all incoming requests and cross-functional asks.
- Drive alignment across sub-functions to consolidate fragmented intake processes into one unified system.
- Triage and qualify every inbound submission, flag duplicates and gaps, and package well-scoped submissions for hand-off.
Qualifications:
- 6-8+ years of experience in program management, business operations, or a highly cross-functional intake role.
- Demonstrated ability to build alignment and drive process change without formal authority.
- Hands-on experience building and maintaining intake, triage, or workflow systems (e.g., Airtable, Asana, Jira).
Key Details:
- Start Date: Late September, 2026; Duration: Approximately 6 months.
- Location: Remote (within the U.S.); Pay Rate: $102-$117/hour + benefits.
- Work Authorization: Must be authorized to work in the U.S. without sponsorship.
Maleda Tech
The organization is a cross-functional team focused on trust and defense, operating with a white-glove approach to service. The team is collaborative and values structured process and documentation.