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Responsibilities:
- Provide timely, friendly, and knowledgeable customer service exceeding expectations.
- Support account setup, program administration, and resolve disputes with the Industrial Team.
- Assist with e-commerce orders and educate customers on products and services.
Qualifications:
- High school diploma and 4+ years in customer-facing roles like account coordination.
- Strong problem-solving, communication, and organizational skills.
- Proficiency in Microsoft Office Suite and CRM platforms like Salesforce.
Benefits:
- Comprehensive medical, dental, and vision coverage.
- Generous paid time off, holidays, and 401(k) match.
- Well-being benefits including EAP, financial planning, and coaching.
Red Wing Shoe Company
Red Wing Shoe Company is a global footwear company with 2300 employees, maintaining a close-knit family atmosphere. They focus on innovation, quality products, and employee engagement, guided by core values like living their values and centering on customers.