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Responsibilities:
- Review and follow up assigned Key Accounts (clients) for Softline goods
- Ensure clients’ requirements have been accurately identified
- Ensure that they are fully satisfied with the Inspection Programs implemented
Execution:
- Implement, execute, and measure Key Performance Indicators to drive projects
- Ensure timing delivery and reliability of QC results
- Apply solutions to enhance QIMA's quality of service by maintaining a low claim rate of clients
Communication and Support:
- Efficiently communicate with different internal teams (sales, back-office, frontline) as well as clients’ key contacts
- Support pre-sales inquiries as well as clients’ meetings with our operations experts
- Educate yourself on industry requirements and foster the transference of knowledge to team members by continually improving inspection protocols
QIMA
QIMA helps clients make products consumers can trust by providing quality inspections, supplier audits, certifications, and lab testing. Their team of 5,000 QIMers across 40 offices and laboratories are united in their shared passion for innovation and integrity.