Seeking an experienced SBC Implementation Engineer with strong hands-on experience with Ribbon SBC platforms to deploy, configure, and support solutions. Integrate SBCs with Microsoft Teams, Cisco Webex, and PSTN carriers. The role involves maintaining documentation, providing training, and supporting audits.
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Collaborate with other teams to ensure seamless integration of UCaaS services. Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms. Establish and monitor key performance metrics for UCaaS service delivery and improve service quality.
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security.
Lead and mentor a global voice operations team focused on reliability, performance, and scalability. Manage daily operations, including incident response and on-call coordination. Configure, maintain, and troubleshoot SBCs, policy servers, and other voice infrastructure components.
Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.
Ensures the overall operability of the NiCE voice network. Responsible for ensuring that the voice & VoIP infrastructure is functioning properly and reliably. Troubleshooting, maintenance, and growth of the voice network.
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.