Collaborate with other teams to ensure seamless integration of UCaaS services. Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms. Establish and monitor key performance metrics for UCaaS service delivery and improve service quality.
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Seeking an experienced SBC Implementation Engineer with strong hands-on experience with Ribbon SBC platforms to deploy, configure, and support solutions. Integrate SBCs with Microsoft Teams, Cisco Webex, and PSTN carriers. The role involves maintaining documentation, providing training, and supporting audits.
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.
Lead and mentor a global voice operations team focused on reliability, performance, and scalability. Manage daily operations, including incident response and on-call coordination. Configure, maintain, and troubleshoot SBCs, policy servers, and other voice infrastructure components.
Vonage is a global cloud communications leader helping brands accelerate their digital transformation through unified communications and contact center solutions.
This role encompasses engineering, supporting, and managing Tala's global telephony environment in a highly available and scalable manner. Daily responsibilities include maintaining high quality and availability for all voice systems, supporting architecture tasks. You will collaborate with Operations and Shared Services to strategize and implement a unified communications platform.
Tala is a global financial infrastructure company on a mission to unleash the economic power of the global majority.
Ensures the overall operability of the NiCE voice network. Responsible for ensuring that the voice & VoIP infrastructure is functioning properly and reliably. Troubleshooting, maintenance, and growth of the voice network.
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients.
Lead the design, implementation, and maintenance of Genesys contact center solutions. Manage telecommunications infrastructure and ensure high availability of voice services. Troubleshoot complex technical issues and implement effective solutions.
Sidecar Health is redefining health insurance, with a mission to make excellent healthcare affordable and attainable for everyone.