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About the Role:
- This part-time position focuses on text-based customer communication, supporting loan applicants across the country.
- You will work evenings and weekends, independently, while staying aligned with team expectations.
Key Responsibilities:
- Engage with customers through clear, professional written messaging to explain loan options and guide applications.
- Manage multiple conversations, document interactions, and meet service and quality standards.
- Complete training on products, objection handling, and internal systems.
What We're Looking For:
- 1-2 years of experience in a call center or high-volume customer interaction role.
- Strong sales and customer service skills, with proficiency in computer systems and adaptability.
Compensation and Culture:
- Salary range is $19 to $20 per hour based on experience, with remote flexibility.
- Reprise Financial values excellence, impact, innovation, customer focus, collaboration, and kindness.
Reprise Financial
Reprise Financial simplifies the financial journey for customers by providing transparent personal loans up to $25,000 through an online process and customer-first approach. The company fosters a culture built on innovation, collaboration, and kindness, with open communication and growth opportunities for employees.