Customer Success Specialist - Food Science

Accountabilities:

• Respond promptly to inbound inquiries and serve as the primary point of contact for customers.
• Conduct consultative conversations to understand customer objectives and recommend services.
• Manage customer relationships by coordinating projects, timelines, and follow-up activities.

Requirements:

• At least 5 years of experience in customer success, account management, or consultative sales.
• Excellent written and verbal English communication skills.
• Experience with CRM platforms like HubSpot and project management tools.

Benefits:

• Full-time remote position with flexibility to work from anywhere.
• Opportunity to develop expertise in food science and regulatory compliance.
• Collaborative team culture with modern technology stack.