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Problem Solving
About the Role:
- Drive CX transformation for strategic customers in India/APAC.
- Combine business strategy with technology to create measurable CX plans.
What You'll Do:
- Analyze journeys and processes to recommend improvements.
- Lead workshops and build trusted executive relationships.
Requirements:
- 3+ years consulting in CX, digital transformation, or contact centers.
- Strong contact center ops, analytics, and Agile knowledge.
Benefits:
- Flexible work, mentorship, and global collaboration.
- Volunteer time, well-being resources, and AI-focused work.
Jobgether
The company helps strategic customers transform their customer experience, digital operations, and contact center environments. It offers a collaborative, inclusive culture focused on professional growth, mentorship, and employee well-being.