General Manager, SMB Canada Customer

The Role:

• You will set and execute the SMB strategy, identifying the client needs, offerings, and sales approaches with the strongest growth potential.
• You will own the P&L, allocate resources, and act when performance diverges from the plan.
• You will strengthen existing talent sales while building outbound motion, partnerships, and adoption of new capabilities.

The Team:

• You will lead a high-volume sales organization with managers, sellers, and account management teams.
• You will listen to calls, coach leaders, and address underperformance promptly.
• You will coordinate with Operations, Matching, and Delivery to preserve context and keep clients moving forward.

What We Are Looking For:

• Bachelor's degree required; MBA or master's in engineering, computer science, physics, or math preferred.
• 12+ years of B2B commercial experience, including SaaS or services sales, with 5+ years leading sales and account management teams.
• Demonstrated accountability for commercial results, strong analytical judgment, and ability to build outbound sales and partnerships.