Customer Account Manager, Strategic Accounts Canada

What You'll Do:

• Own and grow a portfolio of existing customers, including complex multi-entity accounts, identifying opportunities to expand adoption of Versapay's payments, AR automation, collaboration, and cash application solutions.
• Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
• Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders.

What You'll Bring:

• 7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts.
• Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively.
• Proficiency in CRM software (e.g., Salesforce) and the Microsoft Office suite, plus experience using Sales Engagement Platforms.

Who You Are:

• A Challenger: able to lead with commercial insight, teaching customers, tailoring conversations, and taking control of the sales process.
• A natural learner: curious, confident, and enthusiastic, with a bias toward action and overdelivering on expectations.
• Well organized and process-oriented, with an expert ability to maintain pipeline hygiene and accurate forecasting.