This senior role focuses on managing strategic enterprise accounts and driving deep adoption of Plooto.
You will own relationships with large accounting firms and unlock expansion opportunities.

Key Responsibilities:

Develop and execute tailored success plans for each account, aligned to business goals.
Lead executive business reviews and identify upsell and cross-sell opportunities.
Collaborate cross-functionally to resolve escalations and maintain high client experience.

Qualifications:

6+ years in customer success or strategic account management, preferably in SaaS or fintech.
Proven track record managing enterprise accounts and meeting expansion targets.
Strong executive presence and strategic thinking skills.

Plooto

Plooto is a Canada-born fintech company that makes payments secure and stress-free for small and mid-sized businesses. The team values integrity, agility, and heart, and is scaling its operations.

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