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About the Role:
- Own a portfolio of enterprise and strategic customers as the primary relationship manager.
- Build trusted relationships with executives and key stakeholders while understanding their business goals.
- Drive product adoption and help customers optimize workflows across scheduling, payments, and communications.
Requirements:
- 4+ years in Customer Success, Account Management, or Enterprise SaaS.
- Strong executive communication and consultative customer engagement skills.
- Ability to identify risks, opportunities, and expansion strategies proactively.
Benefits:
- Opportunity to manage high-impact enterprise accounts with significant autonomy.
- Exposure to senior executives and cross-functional leadership.
- Influence product development by representing enterprise customer needs internally.
Jobgether
The hiring company is a SaaS platform serving enterprise customers in healthcare and related industries. It prioritizes strategic customer relationships and data-driven growth, with a focus on retention and expansion.