Monitor the software licensing mailbox, respond to requests, and process service requests according to performance standards.
Work with end users on software standards, create change requests, and route tickets to stakeholders or resellers.
Maintain license keys, install packages, and update internal tools for software contract management.
Empower AI provides AI solutions for federal government agencies, helping them enhance workforce productivity and achieve meaningful transformation. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions, and is recognized as a 2024 Military Friendly Employer.
Support end-to-end Software Asset Management (SAM) activities, tracking software usage and ensuring license compliance.
Administer and update the SAM tool and licensing database, maintaining accurate records of entitlements and contracts.
Analyze software requests and usage patterns, identifying compliance risks and cost-saving opportunities.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to streamline the hiring process and ensure fair evaluation of applicants.
Maintain and update licensing records in agency systems, ensuring compliance with state regulations.
Review license applications, resolve discrepancies, and prepare reports on licensing activity and compliance metrics.
Respond to inquiries via email, phone, and service tickets regarding licensing requirements and application status.
Ryan Specialty provides innovative solutions for insurance brokers, agents, and carriers. It has been recognized as a multi-time winner of Newsweek’s Most Loved Workplaces and Insurance Business’s Top Insurance Employers, offering a comprehensive benefits package and a collaborative culture.
Responsible for all Software Licensing Optimization (SLO) and Procurement Support tasks within the program.
Provide stakeholders with knowledge of industry standard licensing models and core specialization in major software publishers.
Ensure proper license management tracking and develop annual renewal reporting for the Government.
Empower AI provides AI solutions for government agencies, helping federal leaders transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions and is recognized as a 2024 Military Friendly Employer.
Provide technical assistance to computer users via phone, email, and instant message, resolving issues with hardware, software, and network connectivity.
Manage trouble tickets, documenting problems and solutions, and assist with data transfers for laptops and mobile devices.
Maintain standard working hours, collaborate remotely, and ensure productivity through customer interaction.
Empower AI provides AI solutions for government agencies, leveraging three decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., the company is a 2024 Military Friendly Employer and focuses on practical, sustainable digital transformation for federal clients.
Manage end-to-end company licensing and regulatory support activities for healthcare facilities and laboratories.
Prepare, submit, and track license applications, renewals, and maintain compliance with federal and state requirements.
Collaborate with internal teams and external agencies to ensure accurate documentation and regulatory adherence.
Groups is a healthcare company that provides substance use disorder treatment and related services. The company operates remotely with a focus on compliance and regulatory support, maintaining a collaborative culture.