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About the Role:
- Manage a high-volume caseload of up to 450 newly admitted Learners.
- Guide them through every step of their Experiential Learning credentialing journey.
- Be a mentor to newer team members.
What You'll Do:
- Guide learners in creating third-party vendor accounts and uploading documentation.
- Provide guidance on navigating credentialing systems and interpreting requirements.
- Communicate with learners via phone, text, and email to resolve issues.
What You Bring:
- Minimum two years' experience in credentialing or administrative support.
- Demonstrated proficiency in professional communication.
- Strong customer service skills with high-volume caseloads.
Nightingale College
Nightingale Education Group focuses on higher learning in healthcare professions, elevating education, health, and employment systems. They have graduated nearly 5,000 nurses and serve diverse communities with a blended-distance learning platform.