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What You'll Be Doing:
- Serve as the primary point of contact for an assigned caseload of Continuous Care clients and families.
- Build and maintain caregiver schedules for ongoing cases, ensuring consistency and continuity.
- Respond to caregiver call-outs, schedule disruptions, and urgent coverage needs in real time.
What This Job Actually Feels Like:
- Some days will go exactly as planned, but most won't—expect constant pivots and quick decisions.
- You'll prioritize dozens of moving pieces and handle caregiver call-outs or family requests.
- You'll have the satisfaction of knowing your work keeps vulnerable seniors safe at home.
This Role Is a Great Fit If You:
- Have worked in home care operations and understand the realities of staffing hourly care.
- Can remain calm and solutions-focused during high-pressure situations.
- Enjoy solving scheduling puzzles and can juggle multiple priorities without dropping details.
Tandem Care Inc
Tandem Care is a home care agency that provides continuous care services, including 24/7 coverage, to seniors. They are a growing organization with a collaborative team environment and clear systems.