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Key Responsibilities:
- Support clients via live chat or email and ensure excellent customer service.
- Manage inquiries, understand customer needs, and provide feedback.
- Supervise team performance, provide coaching, and analyze data.
Qualifications:
- Bachelor's degree in finance, economics, or mathematics.
- 5-7 years of customer service experience with 2-3 years supervisory.
- Proficient in English and Thai, and ability to work rotational shifts.
Benefits:
- Study Growth Fund for professional development.
- Internal Events for team building and collaboration.
- Global Collaboration with diverse international team.
Bybit
Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users across 200+ countries. It fosters a high-performance, fast-moving environment with a global team of ambitious builders and innovators.