New Client Service Analyst - Livechat (Thai required)

Bybit

Remote regions

APAC

Benefits

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Key Responsibilities:

  • Support clients via live chat or email and ensure excellent customer service.
  • Manage inquiries, understand customer needs, and provide feedback.
  • Supervise team performance, provide coaching, and analyze data.

Qualifications:

  • Bachelor's degree in finance, economics, or mathematics.
  • 5-7 years of customer service experience with 2-3 years supervisory.
  • Proficient in English and Thai, and ability to work rotational shifts.

Benefits:

  • Study Growth Fund for professional development.
  • Internal Events for team building and collaboration.
  • Global Collaboration with diverse international team.

Bybit

Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users across 200+ countries. It fosters a high-performance, fast-moving environment with a global team of ambitious builders and innovators.

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