Mitel Administrator

Overview:

• Connection is seeking an experienced Phone System Administrator to support and maintain enterprise telecommunications environments.
• This role involves managing extensions, voicemail, call queues, and system features while providing end-user support.

Responsibilities:

• Create and maintain phone extensions, voicemail accounts, and call queue configurations.
• Configure phone schedules, automated greetings, and remote worker settings.
• Troubleshoot server/switch issues and coordinate with vendors for resolutions.

Qualifications:

• Previous enterprise phone system administration experience required.
• Strong knowledge of DID, auto attendants, call recording, and troubleshooting.
• Excellent communication, documentation, and customer service skills.