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Role Overview:
- Serve as the primary technical resource for unified communications, ensuring telephony systems are reliable and compliant.
- Manage user lifecycles, system performance, and reporting to support business operations.
Key Responsibilities:
- Administer Zoom Phone and Zoom Workplace, including call queues, IVR, routing, and recording policies.
- Monitor system usage, troubleshoot issues, and provide performance metrics to department leaders.
- Collaborate with IT, Training, and Analytics teams to improve workflows and documentation.
Requirements:
- At least five years of experience in unified communications, telecommunications, or VoIP administration.
- Hands-on experience with Zoom Phone and Zoom Workplace preferred, along with knowledge of SIP and networking.
Benefits:
- Comprehensive medical, dental, and vision insurance, plus life and disability coverage.
- Generous PTO, 401(k) matching, and remote work equipment.
Jobgether
A healthcare-focused organization providing unified communications and telephony systems to support business operations. The company operates in a remote-first environment and emphasizes cross-functional collaboration, professional development, and meaningful impact.