Lead and coordinate new Voice, Chat, SMS, and Video infrastructure deployments
Provide high-level operational support and resolve escalated incidents
Monitor infrastructure capacity and ensure compliance with change management policies.
Vibrant Emotional Health delivers mental health support and services through technology-enabled platforms and community programs. For over 50 years, they have been dedicated to making emotional wellness a reality for everyone.
Monitor and respond to incidents, alarms, and customer requests.
Perform initial troubleshooting for Cisco CUCM, Unity Connection, gateways, SIP trunks, and devices.
Execute routine MACDs including users, devices, extensions, call queues, and auto attendants.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. They are a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture.
Lead end-to-end implementation and ongoing administration of Zoom Contact Center platform
Manage integrations with CRM and business systems, and drive continuous improvement
Provide Tier 3 support, mentor junior staff, and participate in on-call rotation
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work, it fosters a collaborative, innovative, and high-accountability culture.
Lead deployment and optimization of voice, chat, SMS, and video systems.
Provide advanced operational support and resolve escalated UC incidents.
Administer Genesys PureCloud and drive continuous improvement.
The company delivers technology-enabled services supporting emotional wellness and accessible care. While specific team size is not disclosed, it offers a collaborative, remote-first culture focused on reliable communication infrastructure.
Administer enterprise voice platforms (Cisco, Teams, Avaya, Five9) for provisioning and service requests.
Manage ServiceNow queues, tickets, and user workflows for telecom lifecycle activities.
Provide end-user support and collaborate with IT, vendors, and teams during Eastern business hours.
BETSOL engineers AI-powered enterprise solutions, accelerating cloud transformation for businesses across 17+ countries. With a nimble team, they hold patents and industry awards, maintaining a NPS 2x the industry average.
Lead end-to-end voice installation projects for large-scale telecommunications systems.
Coordinate on-site teams and troubleshoot complex voice and network issues.
Mentor junior technicians and ensure high-quality, reliable implementations.
US Security & IT provides voice and telecommunications installation services, specializing in large-scale voice systems and VoIP infrastructure. The company fosters a collaborative culture focused on professional values, customer service, and quality delivery.