Business Operations Analyst

Core Responsibilities:

• Partner with cross-functional teams to optimize business processes and improve operational efficiency across the organization.
• Support the day-to-day administration and continuous improvement of our business systems, including CRM, ERP, marketing automation, and internal tools.
• Troubleshoot system issues, manage enhancement requests, and recommend process improvements that improve the employee experience.

Who You Are:

• 3+ years of experience supporting business systems, revenue operations, sales operations, or business operations within a SaaS or technology company.
• Experience working with CRM platforms such as Salesforce; administrator experience is helpful but not the primary focus of the role.
• Strong analytical skills with the ability to identify opportunities for process improvement and work cross-functionally.

Why Choose This Role at TextUs:

• You will have the opportunity to learn about various aspects of Information Systems and see the impact of your work on a regular basis.
• We like to promote from within, so as the company grows, there is opportunity for advancement and helping out fellow team members.