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Technical Support Specialist
Opus1
Role Overview:
- Thrive in a customer-first environment with a passion for technology and streaming.
- Support customers using digital signage and streaming platforms.
- Flexibility and availability are essential for real-time support during high-impact events.
Key Responsibilities:
- Serve as a liaison with outsourced support partners.
- Assist in escalated conflict resolution.
- Ensure consistent service quality.
Qualifications:
- Minimum of 2 years of experience in customer service or technical support.
- Basic understanding of network connectivity.
- Fluent in spoken and written English.
Benefits and Perks:
- Competitive Compensation
- Professional Development Programs
- Employee Recognition Program
EverPass Media
EverPass Media is redefining the role of TVs in businesses by blending exclusive sports and entertainment with marketing innovation. With strong leadership, innovative tech, and strategic partnerships, they aim to be the go-to for on-premises entertainment and marketing.