Customer Support Specialist

Key Responsibilities:

• Serve as the first point of contact for customer inquiries, providing timely and effective resolutions
• Build and maintain strong relationships with customers to ensure satisfaction with EverAI’s products and services
• Provide customer support via email, Discord, and eventually other channels

Your Qualifications:

• Prior experience in customer support, community management, or a similar role
• Ability to provide effective troubleshooting and problem resolution
• Familiarity with Discord, email-based support systems, and ticketing tools

What We Offer:

• 4 weeks (20 working days) of PTO per year to recharge and reset
• Monthly allowance of 100 USD for health insurance expenses + unlimited 1:1 sessions with psychologists and lifestyle experts
• Company laptop provided monitor budget up to 250 USD for your workspace setup