Bilingual (FR/EN) Customer Service Support

Sutherland

Salary range

$20–$20/hr

Benefits

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About the Role:

  • Support client's healthcare education initiatives focused on chronic disease management.
  • Provide administrative and program coordination for planning, execution, and delivery of educational programs.

Key Responsibilities:

  • Schedule educational events and meetings, and manage program materials and correspondence.
  • Process billing activities and maintain accurate program records.
  • Communicate professionally with stakeholders in both English and French.

Qualifications:

  • Fully bilingual in French and English with excellent communication skills.
  • Strong organizational skills and proficiency with Microsoft Office Suite.
  • Previous experience in program coordination or customer service is preferred.

Sutherland

Sutherland is a digital transformation company that helps clients achieve greater agility and transform automated customer experiences. They have been operating for over 35 years, are Great Place to Work certified, and employ thousands globally.

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