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Responsibilities:
- Help customers define their goals and find efficient ways to use our software.
- Provide frontline support via phone, email, and ticketing system.
- Participate in building a national user community for idea-sharing.
Requirements:
- Undergraduate degree or equivalent work experience.
- Excellent communication skills in French and English.
- High digital literacy and willingness to learn.
About the Company:
- Symplicity is the market leader in employability solutions, used by 30 million students.
- Our team enjoys a flexible culture with options for remote or in-person work.
- We are Great Place To Work certified and prioritize staff wellness.
Symplicity
Symplicity creates innovative technology solutions for post-secondary institutions, helping companies find talent and students start their careers. They are Great Place To Work certified and offer a balanced culture with wellness activities, team-building, and staff meals.