Technical Service Representative

Role Overview:

• Combine field service, mechanical and chemical expertise with customer relationship management.
• Manage a diverse customer portfolio and provide on-site support, testing, and equipment service.
• Travel up to 25% to build trusted relationships and make measurable operational impact.

Accountabilities:

• Respond to customer technical requests and perform equipment repairs, installations, and chemical testing.
• Diagnose challenges and recommend solutions to improve processes and efficiency.
• Maintain accurate records using analytics and CRM systems, ensuring consistent service delivery.

Requirements:

• Reside in British Columbia with 2+ years in a mechanical or chemical technical environment.
• Strong mechanical aptitude, troubleshooting skills, and ability to work independently.
• Proficiency with Microsoft products, CRM platforms, and willingness to travel up to 25%.

Benefits:

• Comprehensive health, dental, vision, and life insurance.
• Retirement savings plan with company matching and paid holidays.
• Opportunities for career advancement in a dynamic, collaborative environment.