New Product Support Specialist- Eastern Time Zone
Benefits
12w maternity
12w paternity
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Responsibilities:
- Provide top-tier technical support and resolve customer issues.
- Troubleshoot Windows/macOS problems and escalate as needed.
Requirements:
- Experience with Windows internals and macOS administration.
- Collaborative mindset with strong problem-solving skills.
Benefits:
- Remote-first culture with generous PTO and parental leave.
- Medical, dental, vision, 401(k), and stock options.
Huntress
Huntress is a cybersecurity company founded by former NSA operators that provides managed security platforms to businesses of all sizes. It secures over 5 million endpoints and is a remote-first, collaborative team focused on making enterprise-grade security accessible.