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Responsibilities:
- Provide remote IT support for Microsoft core business applications: Windows Server, Office 365, Exchange, SQL, Terminal Services, Azure, SharePoint.
- Support and implement disaster recovery and automated offsite backups via cloud solutions.
- Design, implement, and support remote deployment of servers, storage, virtualization, workstations, cloud technologies, and mobile devices.
Skills:
- Strong communication and interpersonal skills optimized for asynchronous and virtual collaboration.
- Ability to handle complex issues and interact with stakeholders via video conferencing and digital platforms.
- Analytical thinking and advanced remote troubleshooting skills.
Recommended Certifications:
- MCSE (Productivity, Cloud Platform & Infrastructure)
- MCSA (Office 365, Microsoft Server)
- SonicWall
Lima Company-Wide
They support and implement IT infrastructure solutions remotely for diverse client environments. They are professionals with broad technical expertise in systems and networking,who apply technology effectively through virtual environments and remote management tools.