Provide proactive post-sales technical support regarding implementation and customization of customer needs.
Serve as a subject matter expert for customers to ensure their technical success.
Lead new customers through service launches and identify customization needs.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Shape strategic direction of Microsoft cloud solutions.
Enhance operational efficiency.
Advance architectural vision.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Assist in provisioning and configuring virtual machines, storage, and network resources.
Gain hands-on experience with Azure including compute, storage, and networking.
Help maintain cloud infrastructure, including monitoring, and troubleshooting.
Southern Poverty Law Center contributes to the development, implementation, optimization, and maintenance of cloud-based tools and infrastructure. They are an equal opportunity employer committed to diversity.
Implement, support, and maintain 24x7 Azure CSP environments and Windows technologies.
Quickly convert business problems into technical solutions.
Troubleshoot Azure and Windows performance issues, ensuring timely resolution.
Enavate is a Microsoft Gold Partner that specializes in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. They help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations.
Troubleshoot, analyze, and maintain the IT infrastructure of client environments.
Design, implement, and manage Microsoft and Azure based environments.
Develop and maintain PowerShell scripts for automation of system tasks and management of Microsoft environments.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business, employing more than 1,200 people all over the United States.
Diagnosing, analyzing and resolving technical issues.
Performing planning and analysis of IT support workflows.
Researching, analyzing, and reporting on incident trends.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. They focus on client-focused practice areas resulting in solutions to organizational challenges and value Commitment, Innovation, and Customer Satisfaction.
Ensuring the successful installation, configuration, support, and technical integration of the Kion platform.
Focused on AWS, Azure, Google Cloud environments to enable smooth deployments and troubleshoot complex issues.
Collaborating with teams to deploy and validate customer environments, build custom workflows, and ensure technical success.
Kion is revolutionizing CloudOps and FinOps by offering a unified approach to manage complex cloud environments from a single, centralized platform. They are a fast-growing, Series A startup that values collaboration, creativity, and building impactful products, with a commitment to a 100% remote-first workforce.
Receive and respond to inbound incident requests from clients and external users via phone, email, or ticketing system.
Perform advanced troubleshooting of desktop, network, and application incidents—including connectivity, VPN, VLAN, and access issues.
Maintain detailed documentation and progress notes on all support tickets and client communications.
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.
Manage identity & access security, administer and secure Windows Active Directory, Azure Entra ID and SSO configurations.
Secure cloud infrastructure by protecting and monitoring infrastructure hosted in AWS and GCP.
Lead endpoint protection & threat detection; manage Microsoft Defender XDR for endpoint security; monitor alerts, investigate incidents, and lead incident response efforts.
Backcountry's mission is to connect people to their passions through their online stores. They aim to supply customers with premium outdoor products, shopping experience, personalized Gearhead expertise and inspirational content.
Assist in designing and applying standard configurations for user workstations and devices
Deploy, configure, and set up new machines and user accounts
Provide daily troubleshooting and debugging for internal systems and applications
AccelOne provides custom software development and design services for companies across the U.S. and Latin America. Built on core principles of transparency, communication, and accountability, they're dedicated to delivering high-quality, scalable solutions that support their clients’ long-term success.
Answer IT support calls and resolve tickets via phone or Teams.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions provides workforce development services in North America. They focus on development, design, and delivery of demand-driven workforce solutions with a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Rubris provides transformational legal technology and solutions for complex business and legal processes in the mass tort industry. Their data solutions streamline and automate processes to improve efficiency while delivering unprecedented insights and analytics.
Serve as primary technical contact and augment customer support teams.
Ensure customer success through health checks, training, and sharing best practices.
Drive support cases to ensure issues are resolved in a timely manner.
CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, their mission has been to stop breaches with their AI-native platform. They cultivate a culture that gives every employee flexibility and autonomy to own their careers.
Respond to inbound support requests via phone, chat, and email
Troubleshoot software behavior, configuration issues, and data related problems
Maintain accurate and detailed case documentation within the ticketing system
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.
Operate and support Azure-based infrastructure and Rubrik backup solutions.
Manage and resolve incidents, changes, and problem tickets related to Azure and Rubik environments.
Contribute to continuous service improvements and automation initiatives.
Deutsche Telekom IT Solutions Slovakia entered the life of the Košice region in 2006. They have grown to be the second largest employer in the eastern part of the country with more than 3900 employees, providing innovative information and communication technology services.
Engage with customers to support successful adoption and use of automation solutions
Troubleshoot technical issues, provide guidance, and ensure customer satisfaction
Influence product roadmap and features by providing feedback from customer experiences
Jobgether is a platform helping candidates find jobs. They use AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Own the end-to-end technical support experience for assigned Premium and Enterprise customers.
Act as the primary technical point of contact for escalations, complex issues, and operational coordination.
Build long-term technical relationships with customer stakeholders (DevOps, SRE, System Administrators, CTO-level).
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They power everything from real-time communication and streaming to enterprise AI and secure web applications and have 550+ professionals on their global team.
One of Upwork's largest clients, an American multinational technology company, is in search of an M365 Administrator (Chinese speaking). In this role, they require you to handle tickets that come in through phone, emails and chat.
Manage client-facing application production support and incident resolution.
Perform technical troubleshooting, software deployment, and system monitoring.
Collaborate with DevOps and IT teams to drive operational excellence.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.