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The community you will join:
- The Engagement Growth Marketing team sits at the intersection of marketing, product, engineering, and data science.
- The team focuses on building deeply personalized lifecycle experiences powered by insights and data.
The difference you will make:
- You'll lead personalized email and push programs for membership and incentive offers.
- You'll partner with Creative, Brand Marketing, Business Operations, and more to build a roadmap.
- You'll bring strategic thinking, analytical rigor, and technical depth to turn insights into action.
A typical day:
- Own lifecycle strategy across the full member journey: awareness, progression, incentive redemption, and re-engagement.
- Use segmentation, behavioral triggers, personalization, and automation to improve campaign performance.
- Manage a structured experimentation roadmap across messaging, audiences, timing, and channel mix.
Your expertise:
- 15+ years of B2C CRM/lifecycle experience in fast-paced environments.
- 9+ years in lifecycle marketing, customer journey design, and segmentation.
- Proven ability to influence cross-functional roadmaps and present strategy to senior leadership.
Airbnb
Airbnb is a global marketplace for unique stays and experiences, connecting hosts and guests worldwide. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of authentic connection and belonging.